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Eileen M. Strider
Experience Summary:
Over thirty-five years in information technology including ten years full-time consulting; over four years in CIO roles and seventeen years managing technical professionals in advanced technology, telecommunications, systems programming, engineering, scientific and business application programming; seven years as an IT technical professional.
Experience Chronology:
| 1989 - Present |
STRIDER & CLINE, INC.
Co-founder and President of an information technology management consulting firm, specializing in helping senior business executives identify and address business, technology and people issues that are disrupting their business. Conducted IT capability assessments and improvement planning, IT reorganizations, project assessments and retrospectives, vendor reviews and risk management assessments. Advised and coached CEOs, senior business executives and CIOs as individuals and in teams in the management of business relationships between IT and the business organizations, including developing IT strategy based on business priorities, setting and managing expectations, project oversight, management and prioritization. Taught leadership development, team building, change management, service level agreement and problem solving workshops. Since 1994, co-facilitated the annual Strider & Cline Leaders' Forum, a weeklong learning event for IT leaders in Crested Butte, Colorado. Consulted full-time from 1997 until the present. Consulted on a part-time basis between 1989 and May 1997. Clients have included organizations in higher education, insurance, manufacturing, engineering, telecommunications, biotechnology, government, gaming, publishing, associations, and foundations. |
| March - July 2000 |
THE OHIO STATE UNIVERSITY
Interim CIO
On a retainer basis, served as Interim CIO for The Ohio State University in Columbus, Ohio for five months from March through July 2000. In this contract position, responsible for the successful implementation of PeopleSoft Financial software on schedule and within budget and for reorganization and integration of the PeopleSoft project staff with the existing IT organization. Resolved long-standing conflict between the data networking and voice communications organizations regarding roles and service responsibilities. Provided focus and direction for distance education initiatives. Prepared annual IT budgets. Proposed and implemented IT policies. Represented IT with the academic, administrative and student communities as well as with the Committee on Institutional Cooperation (CIC). Reported to the University Provost. |
| March 1993 - May 1997 |
UNIVERSAL UNDERWRITERS INSURANCE GROUP |
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November 1993 - May 1997
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Vice President, Information Services
Responsible for all information technology services for the company, including application software, network, PC/LAN and AS400 technical services, mainframe operations, support center and voice services through a staff of 180 professionals. Included support of distributed AS400 and Novell LAN networks in 27 regional offices as well as home office. Established and facilitated company-wide IT Steering Committee (chaired by CEO with all senior executives as members). Introduced and implemented formal project management, IT risk management, vendor technical reviews, change management and configuration management. Using Carnegie Mellon Software Engineering Institute's Capability Maturity Model as a guide, improved project chartering, tracking, reporting, quality inspections, testing, and software maintenance processes. Implemented numerous new systems including claims processing, credit loan system, business life system, upgraded payroll system and contracted with vendor for $34M custom built policy issuance and sales force automation system.
Consolidated the mainframe data center and established a service level agreement for this service, as well as installed a new company-wide phone system. $20M annual budget. Reported directly to the Chief Executive Officer. Universal is a $650M property and casualty insurance company and part of the Zurich Insurance Group.
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March 1993 - November 1993 |
Director, Application Development
Responsible for 60 application programmers supporting all business software used to process company business. Included both application development and production support and maintenance
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June 1969 - March 1993 |
McDONNELL DOUGLAS |
| 1992 - 1993 |
Program Manager, F/A-18E/F Program
Responsible for all IT support to the F/A-18E/F tactical fighter development program including engineering, network communications, customer and sub-contractor interfaces, telecommunications and business systems support.
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1990-1992 |
Manager, Base Tools & Technology
Responsible for 185 advanced technologists in software engineering and quality assurance, database management, data management, telecommunications, desktop and processing platforms, expert systems, applied languages and mathematics and information exchange; functions included evaluating and prototyping new technologies, recommending preferred tools, methods and standards, providing input to software systems studies and development projects, transferring technology to practitioners, supporting infrastructure tools and software, data and database administration; budget responsibility of $7M.
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1990 |
Director, Information Systems & Technology
McDonnell Douglas corporate staff member supporting McDonnell Douglas Corporate Vice-president of Information Resource Management. Oversight responsibility of corporate-wide information systems strategies, architecture, budgets, projects and applications for enterprise-wide IS budget of $500M. Led due diligence efforts for $300M outsourcing competition with IBM ISSC and EDS for the entire McDonnell Douglas Corporation computing infrastructure.
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1989-1990 |
Director, Business Computing Services
Responsible for 150 systems software specialists supporting IBM and AMDAHL mainframe operating systems and products including MVS, VM, TSO, PROFS, IMS, DB2, ORACLE, HP mid-range distributed platforms and over 500 OEM products; budget responsibility.
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1987-1989 |
Director, Engineering & Scientific Applications
Responsible for 300 scientific and engineering technologists supporting product embedded software and general engineering and advanced research projects for McDonnell Aircraft Company, McDonnell Aerospace & Missiles Company and McDonnell Douglas Helicopter Company; DEC VAX, MicroVAX workstations, SUN, Apollo, CRAY, Convex, IBM, specialized hardware using FORTRAN, C, C++, ADA, Pascal, Assembler, LISP, etc.; Budget responsibility $14M.
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1976-1987 |
Manager, Senior Section Manager, Section Manager, Supervisor positions.
Responsible for McDonnell Aircraft manufacturing and engineering business applications through staff of 100 business applications programmers. IBM mainframe using COBOL, IMS, TSO/SPF, NOMAD; budget responsibility $4M.
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| 1969-1976 |
Senior Programmer, Programmer, Associate Programmer.
Responsible for programming support for manufacturing and material systems, commercial telephone order tracking systems, insurance claims processing system using IBM, COBOL, PL/I, TSO, CICS, IMS.
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Education:
| 1998 |
Performance Development Yearlong Program - Satir Institute of the Southeast |
| 1997 |
Personal Development Workshop – Satir Institute of the Southeast |
| 1994 |
Software Engineering Managers Year-Long Program, Weinberg & Weinberg |
| 1994-96 |
Zurich Executive Education Program, Kellogg School of Business, Northwestern University |
| 1992 |
Satir System I - Avanta Network |
| 1990 |
Power & Systems Laboratory - Power & Systems Inc. |
| 1989 |
Congruent Leadership Change Shop - Avanta Network |
| 1988 |
McDonnell Douglas Executive Education Program |
| 1988 |
Staff Consulting Skills - Block, Petrella, Weisbord |
| 1987 |
Advanced Problem Solving Leadership Workshop - Weinberg & Weinberg |
| 1985 |
Technical Leadership Workshop - Weinberg & Weinberg |
| 1969 |
BA Mathematics, St. Mary College, Leavenworth, Kansas |
Additional Experience:
| 2005- |
Treasurer, Avanta, The Virginia Satir Network, a not-for-profit organization
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| 1986-2002 |
Instructor, Weinberg & Weinberg Problem Solving Leadership Workshop
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| 2001 |
Associate Staff, Leadership Development Workshop, Satir Institute of the Southeast |
| 2000 |
Co-facilitator, Weinberg & Weinberg Systems Effectiveness Managers Program
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| 1998-1989 |
Associate Staff, Personal Development Workshop, Satir Institute of the Southeast
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| 1996 |
Board of Directors, Texas Instruments Connect User Group, Director of Education and
Networking |
| 1989-1993 |
Board of Directors, Washington University Center for the Study of Data Processing;
Chairman, Leadership Committee |
| 1988-1989 |
Chairman, Aerospace Industry Association, Software Development Committee |
| 1987-1989 |
Leader, Strategic Business Initiative Team/Engineering & Scientific Applications
Committee |
Formal Speaking Engagements:
| August 2006 |
Speaker, Avanta, The Virginia Satir Network Annual Conference |
| August 2005 |
Speaker, Avanta, The Virginia Satir Network Annual Conference |
| May 2002 |
Speaker, Independent Computer Consultants Association (ICCA) Kansas City Chapter |
| February 2002 |
Panelist, Software Quality Engineering (SQA) Software Management Conference |
| November 2001 |
Conference Host and Speaker, Amplifying Your Effectiveness (AYE) Conference |
| June 2001 |
Conference Speaker, 24th Annual ICCA National Conference |
| May 2001 |
Conference Speaker, Quality Assurance Institute (QAI) E-Business/Telecommunications Quality & Testing Conference |
| November 2000 |
Conference Host and Speaker, AYE Conference |
| February 1999 |
Speaker, Kansas City Association of Information Technology Meeting |
| October 1997 |
Panelist, Object-Oriented Programming, Systems, Languages & Applications(OOPSLA) |
| April 1997 |
Conference Speaker, Information Management Forum |
| 1992 |
Conference Speaker, DATACON |
Publications:
StickyMinds.com, "Troubled Times", June 3, 2002
StickyMinds.com, "Managers and the Helpitis Malady", April 3, 2002
StickyMinds.com, "Improving Projects by Communicating What's Below the Surface", January 28, 2002
StickyMinds.com, "How Did I Get So Jaded?", September 24, 2001
StickyMinds.com, "A "Hudson's Bay Start", July 31, 2001
StickyMinds.com, "What Is It You Want From Management?", June 11, 2001
StickyMinds.com, "Getting to the Bottom of Project Troubles", April 10, 2001
StickyMinds.com, "When the Going Gets Tough, the Tough Get…Gentle?, January 10, 2001
StickyMinds.com, "T-shirts Are Not Enough", November 10, 2000
Software Testing and Quality Engineering, "Taste Before You Swallow Packaged Software," March 1999
Auerbach IT Performance Improvement Journal, "The CIO Behind the Curtain", February 1999, Volume 1,
Number 10
Readings for Problem Solving Leadership, "Recognizing Runaway Projects"
Information Week, September 2, 1991 "Rethinking IS Thinking"
Featured and/or Quoted in the following articles:
CIO magazine, "How to Kill an Enterprise Project", Jan 1, 2002
Computerworld, "Helping Your Employees Through Times of Crisis", September 17, 2001
CIO magazine, "Clockwise", October 15, 1998
Computerworld, "FYI: Refuge for the Hassled IS Leader," May 28, 1998
Computerworld, "Howm' Idoing"?, January 12, 1998
CIO magazine, "Something to Talk About", July 1997
Computerworld, "From Gripe-in to Love-In", September 30, 1996
Technical Background:
IBM & Amdahl mainframes, IBM, AS400, DEC and HP mid-range servers, SUN, HP & SG engineering workstations, CRAY; UNIX, MVS, VM, VMS, Novell, Windows, DOS, Macintosh operating systems; Pascal, FORTRAN, ADA, COBOL, & PL/I languages; Over 500 OEM products including Texas Instruments Composer, PROFS, TSO, NOMAD, IMS, CICS, DB2, ORACLE, INGRES; Structured Analysis & Design, Information Engineering methodologies, PeopleSoft Human Resources and Financials
Awards:
Executive Succession Plan Replacement Candidate, McDonnell Douglas, 1988-1993
YWCA Leadership Award - McDonnell Douglas honoree, 1988
McDonnell Douglas Most Valuable People Awards, 1983 and 1984
McDonnell Douglas Teammate of Distinction, 1978
Contact Information:
7420 N. Granby Ave.
Kansas City, MO 64151
816-746-8118
Email address: eileenstrider@worldnet.att.net
Website address: http://www.striderandcline.com
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