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If you don't know where you are, a map won't be much help! An organizational assessment is like a snap shot of your organization's current capability to ship products or deliver services. It helps you know where you are now. Our tactical and strategic improvement recommendations will help you decide what changes you want to make.

What you may notice in a product organization:

  • Your organization is being asked to produce products potentially beyond your current capability (more complex, faster time to market, higher quality than ever before).
  • Your management says they want to improve the capability of the development organization, but they’re not sure where to start.
  • There are differing opinions about the real current capability of the organization.
  • Your manager says she is interested in improving the product development process or product quality (maybe software, hardware, or both).
  • Your manager says he is interested in improving how products are brought to the marketplace.
What you may notice in a service organization:
  • Your organization is being asked to deliver applications or information systems potentially beyond their current capability (more complex, more scaleable, faster delivery, higher quality than ever before).
  • Your manager says he is interested in improving success rate of delivering information systems to the business on time and within budget.
  • Your manager says she wants to improve the image of her organization with the business users, and doesn’t know where to start.
  • Your manager says he is interested in improving how projects are managed

We Offer Organizational Assessment

Our Expertise

We each possess a thorough knowledge of and practical experience in leading organizational assessments. Using our excellent observation and interviewing skills, we discover your staff's perceptions of strengths and concerns regarding methods, techniques, tools, and skills. Applying our knowledge of "state of practice" methods, techniques, tools, skills, etc., to your staff's perceptions, we document our observations and recommendations in a written report. What differentiates us is our skill in dealing with the human issues that are inevitable during close examination of individual and organizational capability. The report, while professionally frank, is written with care, respect, and optimism. The recommendations are intended to answer the question, "What could be added to what you are already doing to make you even more successful?"

Overview: An organizational assessment can be a broad review of your organization's current capability to ship products or deliver services. Or it may be more narrowly focused on a specific aspect of capability such as project management or skill development. It is a process of discovery. The purpose of an organizational assessment is to provide an objective external perspective as well as uncover internal perspectives. The focus of an organizational assessment is on appreciating current strengths, and recommending both tactical and strategic improvements. We will visit your site to interview appropriate members of your organization and review policies, procedures, standards, methods, and examples of work output. Our recommendations are given in the context of your company's current business strategies, goals, and plans. Some typical categories of discovery and recommendations are:

  • Leadership/Vision
  • Product Strategy or IS/IT Strategy
  • State of Current Product, Systems, or Services
  • Organization Structure
  • Project Management
  • Skill Development in General
  • Management Skills
  • Requirements & Design
  • Coding
  • Hardware Engineering
  • Testing
  • Installing
  • Supporting
  • Company Policies and Procedures
  • Physical Space/Facilities

    Typical results:
  • a written report documenting
    current capability
    improvement objectives
    short-term tactical recommendations
    long-term strategic recommendations
  • acknowledgment of strengths

    What this service involves:
    This service may involve any or all of the following depending on your needs:

    1. We meet with appropriate management to determine the scope and objectives of the review.
    2. We assemble a review team.
    3. The participating parties are notified in advance of their responsibilities during the review.
    4. Relevant documentation is provided for the reviewers.
    5. A dedicated administrative/logistical person is assigned to assist the review team.
    6. A "command center" room is provided for the review team to use.
    7. The review team interviews project members and appropriate management and reviews documentation.
    8. The review team meets to consolidate, summarize, and collate findings.
    9. The review team presents verbal outbrief to the appropriate management.
    10. A written review report is prepared from the review team findings.
    11. We present the written report to the appropriate management.

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    Kansas City, MO 64151
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